Terms of Service
These Terms of Service govern the supply of labour hire and trade staffing services by Locked In Labour Pty Ltd (ABN: ) to clients across Melbourne VIC and greater Victoria. By engaging our services, requesting a quote, or accepting a placement of personnel, you agree to be bound by these terms. If you do not agree, please do not engage our services.
1. Who We Are
Locked In Labour Pty Ltd (ABN: ) provides labour hire and trade staffing services, supplying skilled and general personnel to commercial, industrial, construction and events clients. References to "we", "us" and "our" mean Locked In Labour Pty Ltd. References to "you" and "your" mean the client engaging our services.
2. Quotes, Rates and Engagement
- All quotes are provided in writing by email and are valid for 14 days from the date of issue unless otherwise stated.
- Hourly and daily rates are exclusive of GST, which is payable in addition where applicable under A New Tax System (Goods and Services Tax) Act 1999 (Cth).
- Minimum engagement periods may apply and will be stated in your quote or engagement confirmation.
- Rates may vary for weekend, public holiday, night shift, short-notice or overtime work, and such variations will be disclosed in your quote.
- A booking is confirmed only when we issue written confirmation of the placement.
3. Client Obligations
- You must provide a safe workplace that complies with the Work Health and Safety Act (Vic) and all applicable occupational health and safety legislation and regulations.
- You must provide site inductions, required personal protective equipment information, and reasonable supervision and direction of personnel at your site.
- You must promptly notify us of any workplace incident, injury or near miss involving our personnel.
- You must not assign, subcontract or transfer our personnel to any third party without our prior written consent.
- You remain responsible for directing the manner in which personnel carry out work at your site, while we remain responsible for employment matters including wages, superannuation, workers compensation and payroll tax.
4. Timesheets, Invoicing and Payment
- Personnel timesheets must be authorised by an authorised representative of your business and are the basis of our invoices.
- Invoices are issued weekly or as otherwise agreed and are payable within 14 days of the invoice date.
- Overdue amounts may attract interest and reasonable recovery costs, and we may suspend services until outstanding amounts are paid.
- If you dispute an invoice, you must notify us in writing within 7 days of receipt, setting out the grounds of the dispute.
5. Cancellation and Short Notice Changes
- Cancellations must be made in writing by email to ceo@lockedinlabourau.space.
- Cancellations made with less than 24 hours' notice, or cancellations after personnel have been dispatched to site, may be charged at the applicable minimum engagement.
- We will endeavour to accommodate reasonable changes to bookings, subject to availability.
6. Supply of Personnel and Replacement
We take care to match personnel to the requirements of each placement. If a placed worker is unsuitable, notify us promptly and we will use reasonable endeavours to provide a replacement. We do not guarantee the availability of any particular individual, and we may substitute a suitably qualified worker where reasonably necessary.
7. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any rights, guarantees or remedies that you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable Australian consumer protection legislation. Our services come with guarantees under the Australian Consumer Law that cannot be excluded. To the extent permitted by law, our liability for any guarantee that cannot be excluded is limited, at our option, to the supplying of the services again or the payment of the cost of having the services supplied again.
8. Limitation of Liability
To the fullest extent permitted by law, and except as set out in section 7, we are not liable for any indirect, incidental or consequential loss, including loss of profit or loss of business opportunity, arising from the supply of our services. Our total aggregate liability in connection with any engagement is limited to the fees paid by you for the relevant placement giving rise to the claim. Nothing in this clause limits liability for death, personal injury caused by our negligence, or any other liability that cannot lawfully be excluded.
9. Insurance and Indemnity
We maintain workers compensation insurance and public liability insurance as required by law, and we will provide certificates of currency on reasonable request. You agree to indemnify us against losses arising from your breach of these terms, your failure to provide a safe workplace, or your negligence, except to the extent caused by our negligence or breach.
10. Privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy, which forms part of these terms.
11. Intellectual Property
All content on our website, including text, graphics and layout, remains the property of Locked In Labour Pty Ltd and may not be reproduced without our written permission, other than for lawful personal or internal business use.
12. Suspension and Termination
- Either party may end an engagement by giving written notice as set out in your quote or engagement confirmation.
- We may suspend or terminate services immediately if you fail to pay overdue invoices, fail to maintain a safe workplace, or otherwise materially breach these terms.
13. Governing Law
These terms are governed by the laws of Victoria, Australia, and the parties submit to the jurisdiction of the courts of Victoria.
14. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be published on this page with a revised update date, and continued engagement after publication constitutes acceptance of the updated terms.
15. Contact Us
For any questions about these Terms of Service, or to request a copy of these terms in another format, please contact us at ceo@lockedinlabourau.space or through our contact page.